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magic valley transportation

LINC provides transportation through a voucher-based program in the Magic Valley area. This program serves seniors over the age of 60 and individuals with disabilities. The program provides affordable and accessible on-demand transportation.

 

How It Works

Participants are mailed a voucher every other month. Vouchers include 12 subsidized rides per month, and each voucher covers two months worth of rides (or 24 rides per voucher.) LINC vouchers pay for $10 of the ride, with the remaining ride cost payable by the participant. Vouchers cover one-way rides. Return trips are considered a new ride.

For example, if a trip from a participants home to the grocery store costs $15, a LINC voucher will cover $10, and the participant will need to pay the balance of $5. When a participant reaches their destination, the transportation provider will "mark" or "punch" the participant's voucher for a single ride under the appropriate month.

 

Eligibility

In order to qualify for the program, you must complete an application and provide ID verification of age, or signed documentation from a licensed professional regarding your disability diagnosis.

Application Materials

If you are eligible and need transportation services in the Magic Valley, please complete and return the following application materials:

Return Application Materials to LINC by Either:

  • Emailing scanned copies to kdull@lincidaho.org (In the subject line, write "Transportation Application")

  • Faxing to (208) 384-5037

  • Mailing to LINC, 1878 West Overland Road, Boise, Idaho 83705, Attn: Transportation Program

  • Delivering to the Twin Falls office at 1182 Eastland Drive North, Suite C

If you have questions or need assistance completing application materials, please call LINC's Transportation Coordinator, Kelly Dull, at (208) 336-3335 ext. 229 or email kdull@lincidaho.org.

Approved Transportation Providers

The following are the approved transportation providers who will accept LINC transportation vouchers:

Anchor Taxi

(208) 404-4891

B-N-K Taxi

(208) 878-1628

Eagle One

(208) 404-3851

Snake River Yellow Cab

(208) 736-8294

Trans IV

(208) 736-2133

Rider's Guide

  • Be ready to provide your Photo ID and voucher/card to your driver

  • Your voucher/card supplements your ride and driver will require a co-payment

  • Treat your voucher/card like cash, replacements are time consuming and may result in loss of remaining rides for the month

  • Rides can only be used during their assigned month and do not roll over to the next month

  • If your voucher is lost or stolen, please contact LINC immediately

  • The number of rides provided each month may vary based on funding for this program

  • Voucher will not be forwarded so it is very important to update LINC if you move or change phone numbers, to prevent a disruption in your voucher/cards

Title VI and Nondiscrimination

LINC operates its programs and services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act of 1964. Any person who believes they have been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with LINC's Title VI Coordinator. 

For more information on LINC's civil rights program, and the procedures to file a complaint, please call our Title VI Coordinator, LeAnn "Sully" Sullivan, at (208) 336-3336 ext. 211 or email lsullivan@lincidaho.org, or by visiting our Twin Falls office at 1182 Eastland Drive North, Suite C, Twin Falls, Idaho, 83340.

Complaint Procedure

In the event you are unsatisfied with your services received from LINC, please contact the Director of Independent Living Innovation or Executive Director at (208) 336-3335. We will respond to your complaint within five business days.

Program Supporters

This program is possible because of support from the Idaho Department of TransportationCity of Twin Falls and St. Luke's Magic Valley Health Foundation.

Idaho Department of Transportation Logo
City of Twin Falls Logo
St. Luke's Logo