Finding Purpose and Confidence Through Work: Diane’s Story

When Diane decided she wanted to return to work, she didn’t know where to start—but she knew she wanted to make a difference. A naturally caring and highly sensitive person, she had always been drawn to nursing and helping others. With encouragement from her Vocational Rehabilitation (VR) counselor, she learned about the Ticket to Work program, which opened the door to new possibilities. 

Through the program, Diane discovered she didn’t have to do it alone. She found a team that believed in her—people who helped her navigate training, communication, and the confidence-building steps needed to reach her goals. She completed her Certified Nursing Assistant (CNA) training through CWI’s medical assistant program and spent four intense weeks interning full-time in the Treasure Valley. It was tough, but she pushed through and succeeded. At the end of Diane’s internship, she was offered a full-time position. 

After successfully working for over one year, Diane needed to take some time off for health reasons under FMLA, Diane’s Ticket was transferred to LINC’s Ticket to Work program in December of 2024, where she connected with Kelli. Together, they worked on requesting reasonable accommodations for her return to work—ensuring Diane had the support she needed to thrive. 

Now, Diane is again employed, regaining her confidence and independence. She’s proud of her skills—taking vitals, talking with patients, and offering comfort and care. She no longer relies on food stamps and feels empowered knowing she’s supporting herself through meaningful work. 

Diane’s story is one of resilience and heart. She learned how to ask for help, take breaks when needed, and keep moving forward. Her journey shows that with the right team, training, and determination, it’s possible to turn challenges into success—and serve others while finding your own strength. 

To find out more about LINC's Ticket to Work program, visit https://www.lincidahoworks.org/ email us at ticket@lincidaho.org, or call 208-336-3335 and ask to speak to a Ticket to Work specialist. 

Photo features a woman with long blonde, wavy hair in a white button down shirt who is smiling.